Last updated: 23/08/2025
Caleb Birch is committed to protecting your privacy and ensuring that your personal information is collected, used, and safeguarded in compliance with the Protection of Personal Information Act, 2013 (POPIA).
This Privacy Policy explains how we handle your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Name, surname, and contact details (email address, phone number, company name).
- Any other information you voluntarily provide through contact forms, emails, or during business engagements.
2. Purpose of Collection
We process personal information only for legitimate business purposes, including:
- Responding to inquiries and providing consulting services.
- Conducting business operations and maintaining internal records.
- Communicating with clients and stakeholders.
- Improving our website and services.
- Complying with legal and regulatory requirements.
3. How We Share Information
We do not sell or rent personal information. We may share information only with:
- Trusted third-party service providers (such as hosting providers, IT support, or analytics services).
- Regulatory or legal authorities when required by law.
All third parties are contractually obligated to safeguard your information in compliance with POPIA.
4. Data Security
We implement reasonable technical and organizational safeguards to protect personal information from loss, misuse, or unauthorized access. This includes secure servers, restricted access, and data protection protocols.
5. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined above or as required by law.
6. Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed.
To exercise these rights, please contact us using the details below.
7. Cookies and Website Usage
Our website may use cookies or analytics tools to improve functionality and user experience. You can disable cookies in your browser settings, but some features of the site may not function properly without them.
8. Information Officer
In terms of POPIA, our Information Officer is:
Name: Caleb Birch
Email: [email protected]
Telephone: 0662194620
Address: Bellvue Heights, Groenvallei, Cape Town, 7530
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 [email protected]
📍 Bellvue Heights, Groenvallei, Cape Town, 7530
